Studio Session Terms & Conditions
The session fee is to be paid at the time of booking to secure your session date and time. The session fee covers the time and talent of the Top Dog Team, and one 8×10”print. Further prints, products or digital images are available for purchase at your viewing appointment and are sold separately.
Cancellations & rescheduling
Session fees are non-refundable.
Should you need to reschedule your session, email us at least 72 hours in advance of the your session so we can make every effort to reschedule to a mutually acceptable future date. Less than 72 hours notice means we may not be able to reschedule your session, and your session fee will be forfeit.
If we have to reschedule the session due to illness, weather, equipment malfunction, or other circumstances beyond our control, your photographer will contact you using the email and/or phone number you provide at booking. We’ll make every effort to reschedule at the earliest possible date. In this case, if no mutually acceptable date can be found, we will return your session fee.
Here at Top Dog, we have a team of trained professional pet photographers. We will use all our expertise and experience to give you the best possible experience and provide the highest quality photographs we can.
Every dog is different and so we can never guarantee specific photos will be captured. Your dog(s) will be under your control at the session, and we’ll ask you to help us achieve the desired results by acting as “handler”. The results of each session will depend on many things outside of our photographer’s control, including your dogs training level, grooming, physical ability, the number of dogs at the session and how much they feel like cooperating on the day! We photograph all kinds of dogs and only very rarely are unable to provide a good gallery for your viewing.
Should we be unable to provide a professional quality gallery for your viewing appointment, we will be open about this and discuss options with you. There is often a way we will be able to modify the experience sufficiently to give a good chance of improving the results, in which case we will happily offer a reshoot. These modifications may include a suggested preparation plan for your dog prior to the shoot, an alternative location for your shoot or a modification to the studio environment to make your dog more comfortable.
We will make every effort to comply with requests for specific photos. Please ensure these are notified to me in advance of the sitting. Requests that are felt to be unsafe will be refused. It may not be possible for all of the images requested, or those expected, to be captured.
We love to share photos, and sometimes behind the scenes images and videos, in our marketing materials, including social media pages, website, studio displays and printed materials. If you do not wish for your images to be used, please email us or let us know at your session.
In the unlikely event of technical problems, photographic failure, injury or sickness beyond the our control, Top Dog’s liability shall be limited to a full refund of all monies paid.
All copyright of photographic images belongs to Top Dog Photography.